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Operational Team Audit
A structured assessment of the team just beneath the executive level. Includes C-1 manager interviews, cross-functional team observation, and a report with recommendations to strengthen alignment and execution.
The Operational Team Audit is for organisations where execution depends on managers working in sync, translating strategy into results without silos or delays. A fast, focused operational audit process that looks at business operations, internal processes, and decision cadence to lift operational performance and operational efficiency.
Book a CallCEOs who sense execution gaps between vision at the top and delivery on the ground.
C-level leaders who want sharper alignment with their direct reports.
HR and Transformation leads tasked with strengthening collaboration across functions.
Strategy stalls in execution
Managers know the plan but stumble across silos, slowing results and wasting momentum.
Leadership gap at C-1 level
Direction is set at the top, but managers translate it differently, creating misalignment.
Meetings without decisions
Cross-functional sessions circle endlessly, draining time and leaving ownership unclear.
Agenda Snapshot
The audit is structured to link leadership intent with managerial execution, uncovering where strategy loses momentum and what’s needed to restore alignment.
One-on-one interviews with C-1 managers capture how they interpret the leadership team’s strategy, what gets lost in translation, and where execution is blocked. These conversations surface frustrations and pressures that rarely reach the C-suite. They also reveal how different managers view priorities, making gaps in alignment visible. I’ll map existing processes, communication channels, and where internal controls or handoffs fail in practice – then identify areas for quick wins.
A live cross-functional meeting is observed to see how managers actually work together in practice. This makes visible whether meetings lead to clear decisions or get stuck in endless discussions. It also surfaces dynamics like silos, avoidance, or blurred ownership – the real reasons why execution slows down despite clear plans. Live room data collection gives valuable insights into resource allocation, internal departments coordination, and potential risks that stall momentum.
Findings are distilled into a clear report that highlights the main execution bottlenecks and provides practical, actionable fixes. During the debrief, leaders and managers review the insights side by side, creating a shared understanding of the gaps. This ensures recommendations move straight into commitments and execution, not just another document. You’ll get a short plan with actionable advice, industry benchmarks where relevant, and a 30/60/90 route to continuous improvement and operational excellence.
Grit&Grace Method
Grit
Trained as a professional athlete, I learned to perform under pressure and bounce back fast. I now use the same grit to help leaders build into their own leadership.
Mind
Years of leading turnarounds taught me how strategy meets reality, and I bring that lens to help leaders make decisions that move the business forward.
Empathy
Having turned to coaching myself during a career crisis, I know what it takes to face blind spots, and I create that same safe, no-nonsense space for my clients.
LET’S Connect
Bring your real challenges and we’ll turn them into clarity, courage, and action
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Frequently Asked Questions
Explore the most asked questions on the FAQ Page , or turn to my Coach Concierge for clarity on your specific enquiry.
What kinds of challenges does the Operational Team Audit address?
Typical issues include silos, misaligned execution, managers unclear on ownership and wasted time in meetings.
How long does an audit take?
Usually 5 weeks, from interviews to observation to report and debrief.
What outcomes can we expect?
Sharper alignment across managers, faster project delivery, and fewer silos slowing things down.
How is this different from the Leadership Team Audit?
The leadership audit focuses on C-suite dynamics; this one zooms in on C-1 managers who carry execution forward.
What’s the ROI?
Clients typically see 20% faster execution and tens of thousands in value unlocked from reduced delays.